MOKA is seeking a collaborative, values-driven Director of Programs to provide strategic leadership and oversight for our programs. This role is central to advancing MOKA’s mission and Board-approved strategic plan while ensuring excellence in service delivery, compliance, and outcomes for the people we support.
The Director of Programs works closely with the Executive Director and Executive Leadership Team to strengthen existing services, develop innovative program models, and build strong partnerships that support sustainability and growth.
What You’ll Do
- Lead, mentor, and develop a team of program leaders, supporting performance management, professional growth, and succession planning
- Advocate for the people served by MOKA, ensuring programs consistently deliver high-quality, person-centered services
- Ensure program compliance with accreditation standards, contractual requirements, and regulatory expectations
- Monitor trends and community needs to identify opportunities for new programs and partnerships aligned with MOKA’s mission
- Collaborate with executive leadership to design and launch new service delivery models
- Cultivate relationships with existing and potential funders to support program development and sustainability
- Promote a transparent, inclusive workplace culture rooted in MOKA’s values
- Provide oversight of agency core committees and programmatic work groups, ensuring alignment with strategic priorities
- Partner with other agency leaders to develop budgets, negotiate service rates, and monitor financial performance
- Lead program evaluation and continuous improvement efforts to maximize positive outcomes for people served
- Collaborate with executive leadership on risk management, compliance, health and safety, and performance improvement initiatives
What We’re Looking For
Education & Experience
- Bachelor’s degree in business administration, public administration, psychology, social work, or a related field
- Master’s degree in a related field preferred
- At least five years of experience in a key management or leadership role
- Equivalent combinations of education and experience will be considered
Skills & Qualities
- Passion for MOKA’s mission and a commitment to person-centered services
- Proven leadership and team development experience
- Strong communication, collaboration, and relationship-building skills
- Strategic thinking with the ability to navigate complexity and change
- Financial acumen, including budgeting and program sustainability
- Proficiency with Microsoft Word, Excel, and database/reporting software
Additional Requirements
- Ability to travel locally between MOKA and community locations
- This position can be based in Grand Rapids, Muskegon or Zeeland and regular travel across all service locations will be required.
Why MOKA
At MOKA, you’ll join a dedicated team that values integrity, collaboration, and continuous improvement. This role offers the opportunity to shape programs that truly matter, supporting people with disabilities, strengthening communities, and advancing a mission you can believe in.
